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Miniguide: Implementation of (new) technology

Implementing health and care technology is not an easy task. Here you get a miniguide with 8 domains that ensure your success with the implementation of new technology in the health and care sector.

The guide is based on findings in the Learning Innovation Unit Concept (LIU) developed in the EU project DISH (Digital & Innovation Skills Helix in Health). The DISH project is partly financed by the EU-programme ERASMUS +.  The DISH project focuses on the lack of competencies of healthcare professionals in relation to the use of the many digital solutions that are continuously introduced in the healthcare system. In the Project the Learning innovation unit is interlinked to two other concepts, namely the On-The-Job Training Concept dealing with the training needs in relation to new technology, and the Assessment Concept dealing with assessing new (e-health) competences.

The guide consists of 8 steps, which must be seen as domains that thematically bring together the many challenges that arise in connection with implementation.

You will get the most value out of using the miniguide if you jump back and forth between domains as the process progresses, change is initiated, and you become wiser and discover new challenges and needs.

Each of the 8 domains contains several challenges that you must address. But they are all for inspiration. Each implementation process is unique, and you must include exactly the challenges that are relevant to what you are implementing. Below you will find a brief introduction to the 8 domains.

Click on the individual links to read the full article for each domain. 

1. Prepare implementation of (new) technology

Who should plan, follow and lead the implementation process? Who are the key actors to be involved in the process? 

Learn more: How to prepare for the implementation of new technology in the health and care sector?

2. Make sure the new technology generates value

Why do we implement a technology? And how do we continuously ensure that technology generates the expected benefits and the expected value?  Learn more: How an interdisciplinary effort enhances value generation during implementation   

Learn more: How an interdisciplinary effort enhances value generation during implementation

3. Plan, follow and lead the implementation process

Which activities are crucial for a successful implementation? And how do you ensure that these activities are included in the implementation process? 

Learn more: Key activities related to the implementation

4. Assemble your team of key people

Which employees are crucial for a successful implementation? - And how and when should they be included in the implementation process? 

Learn more: Key employees involved in the implementation

5. Set the framework for your team

What resources must be set aside to ensure a successful implementation? And how and when should they be included in the implementation process?   

Learn about: Resources to be allocated to the implementation process

6. Stay curious about the implemented technology 

How to ensure continued use of a new technology? And what can be done to promote investigatory behavior among employees that leads to expanded use of the technology? 

Learn more: Technology Uptake

7. Collaboration across professions

Who should be part of the implementation team? And how should they work and communicate together in the implementation team? 

Learn more: Organizing multidisciplinary collaboration

8. Evaluate the implementation process and organization

How can you evaluate the success of the implementation? And how can the implementation process be evaluated as a whole? How is the work delivered by the implementation team evaluated? 

Learn more: Evaluating the implementation process and organisation 

miniguide implementation infographic

Click the image to enlarge.

Who is the target group? 
The tool has been developed for implementation managers and consultants in the healthcare sector, private consultants, and product suppliers. 

What does it cost to use the tool?
It is free to use the miniguide, but it is not intended for commercial exploitation.

Who should you contact for more information?
If you have questions about the guide, please contact Karen Lindegaard, Senior Consultant at Welfare Tech, karli@welfaretech.dk.   

 

Supported by

Welfare Tech is​ co-financed by the Danish Ministry of Higher Education and Science and The European Regional Development Fund.

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